Information We Collect

When you shop from Natures Pharma or interact with our website, we may collect information needed to process your order and provide customer support.

• Your name
• Phone number
• Email address
• Billing and shipping address
• Products ordered
• Order history
• Payment-related information handled by payment providers
• Browser, device and IP information
• Information you provide when contacting customer support

How Natures Pharma Uses Your Information

We use customer information only where reasonably required to operate Natures Pharma and serve our customers.

• Confirm and process your order
• Arrange delivery within Pakistan
• Send order and delivery updates
• Respond to customer questions
• Provide support relating to LICOREX, POWER X, DRUG KILLER or other Natures Pharma products
• Improve our website and shopping experience
• Prevent fraudulent or unauthorized activity
• Send promotional messages where you have agreed to receive them

Orders & Delivery

To deliver your Natures Pharma order, we may provide necessary information such as your name, phone number and delivery address to our courier or delivery partners.

We only provide the information reasonably required for processing and delivering your order.

Payment Information

Payment information may be processed by third-party payment providers available through our Shopify store.

Natures Pharma does not necessarily receive or store complete banking or card details when a third-party payment provider processes your transaction.

Shopify

Natures Pharma uses Shopify to operate its online store at naturespharma.pk.

Shopify may process information required for checkout, order management, website security and ecommerce functionality according to its own privacy practices.

Sharing Your Information

We may share necessary customer information with service providers who help us operate the Natures Pharma store.

• Shopify
• Payment providers
• Courier companies
• Website and technology providers
• Analytics providers
• Marketing or communication services

Cookies & Website Usage

naturespharma.pk may use cookies and similar technologies to keep the store working correctly, remember preferences, understand website traffic and improve the customer experience.

You may control cookies through your browser settings. Disabling some cookies may affect certain website functions.

Marketing Communications

If you subscribe to Natures Pharma updates, we may contact you regarding products, offers, wellness content and store updates.

You can unsubscribe from promotional communications at any time.

Data Security

Natures Pharma takes reasonable measures to protect personal information from unauthorized access, misuse or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

Your Choices

Subject to applicable requirements, you may contact us to request correction of inaccurate personal information or ask questions about information associated with your account or orders.

Certain order or transaction records may need to be retained for legal, accounting or business requirements.

Changes to This Privacy Policy

Natures Pharma may update this policy when our website, services or legal requirements change.

The latest Privacy Policy will always be available on this page.

Contact Natures Pharma

If you have questions regarding this Privacy Policy or your personal information, please contact Natures Pharma through our official customer support channels.